Terms of Service

Last updated: June 24, 2026

These Terms of Service ("Terms") govern your use of Nevermore, operated by RavenSlate IT ("we", "us"). By creating an account or using the service you agree to these Terms.

1. The Service

  • Nevermore is a subscription-based social media automation tool that uses locally-run AI to generate, queue, and publish content to your social media accounts. The service consists of a web application and a companion desktop application.

2. Eligibility

  • You must be at least 18 years old and have authority to bind any business on whose behalf you use the service. By using Nevermore you represent that these conditions are met.

3. Subscriptions and Billing

  • Nevermore is offered on a subscription basis. Pricing is displayed at usenevermore.com/pricing.
  • Free trial: New accounts receive a 7-day free trial of the Pro plan. No charge is made during the trial. After the trial ends, your subscription begins and your payment method is charged.
  • Billing: Subscriptions are billed monthly through Zoho Subscriptions. You authorise us to charge your payment method on a recurring basis until you cancel.
  • Cancellation: You may cancel at any time. Access continues until the end of the current billing period. No refunds are issued for partial months.
  • Agency plan: Agency pricing is available by contacting [email protected]. Agency accounts are subject to separate terms agreed at time of purchase.

4. Acceptable Use

  • You agree not to use Nevermore to post content that is illegal, harassing, defamatory, or violates the terms of service of any social media platform.
  • You are solely responsible for all content published through your account. We are not liable for any consequences arising from content you post.
  • You agree not to attempt to reverse engineer, scrape, or interfere with the service.
  • You agree not to share your account credentials or API keys with third parties.

5. Social Media Platforms

  • Nevermore automates posting to third-party platforms (Facebook, Instagram, X, LinkedIn). Your use of those platforms is governed by their own terms of service.
  • We do not guarantee that automated posting will work at all times. Social media platforms may change their interfaces or policies at any time, which may temporarily or permanently affect Nevermore's ability to post on your behalf.
  • We are not responsible for any account suspensions or penalties imposed by social media platforms resulting from your use of automation tools.

6. Your Content

  • You retain ownership of all content you create or publish through Nevermore. By using the service you grant us a limited licence to store and process your content solely to provide the service.
  • We do not use your content to train AI models.

7. Disclaimer of Warranties

  • Nevermore is provided "as is" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that posts will be published successfully to all platforms at all times.

8. Limitation of Liability

  • To the fullest extent permitted by law, RavenSlate IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Nevermore, including but not limited to lost revenue, lost data, or social media account actions.
  • Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Indemnification

  • You agree to indemnify and hold harmless RavenSlate IT and its officers from any claims, damages, or expenses (including legal fees) arising from your use of the service, your content, or your violation of these Terms.

10. Termination

  • We may suspend or terminate your account at any time if you violate these Terms. You may delete your account at any time by contacting [email protected].

11. Changes to These Terms

  • We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

12. Governing Law

  • These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.

13. Contact

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